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KMID : 1023720180730040249
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Journal of Welfare for the Aged
2018 Volume.73 No. 4 p.249 ~ p.280
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A Study on Effects of CEO's Ethical Leadership on Members' Organizational Citizenship Behavior in Senior Welfare Center: Focusing on the Mediating Effects of Organizational Transparency
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Kim Eun-Ah
Min Kyoung-Youn
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Abstract
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This study examines the effects of CEO's ethical leadership on the institute members' organizational citizenship behavior in senior welfare center. Especially, the significance of it is to emphasize the necessity of organizational transparency, by examining the mediating effects of organizational transparency. For this, total 1,200 questionnaires were distributed to 256 senior welfare centers in March 2016, and total 676 questionnaires collected from 159 institutes were used for analysis. On top of using SPSS 21.0 to conduct the frequency analysis, descriptive statistics, reliability analysis, and exploratory factor analysis, the AMOS21.0 was used to verify the direct/mediating effects of research model. In the results of verification, CEO's ethical leadership had positive effects on members' organizational citizenship behavior. In the results of exploratory factor analysis, ethical leadership was composed of moral human-orientation, moderation-orientation, and social responsibility-orientation. In the results of exploratory factor analysis of organizational transparency, it was composed of financial transparency and operational transparency. In the verification of direct effects, the sub-factors of ethical leadership having direct effects on organizational transparency and organizational citizenship behavior were the moral human-orientation and social responsibility-orientation while organizational transparency also had statistically significant and direct effects on organizational citizenship behavior. In the results of examining the mediating pathway through sobel-test to see the mediating effects, the pathways like ① moral human-orientation→financial transparency→organizational citizenship behavior, ② moral human-orientation→operational transparency→organizational citizenship behavior, and ③ social responsibility-orientation→financial transparency→organizational citizenship behavior, were statistically significant. Such results showed that ethical leadership, moral human-oriented leadership based on consideration, respect, and justice, internal interest in organization, and CEO's responsibility for community had positive effects on employees' organizational citizenship behavior. Also, out of sub-factors of organizational transparency, financial transparency had bigger effects on organizational citizenship behavior than operational transparency. In other words, even though the operational transparency of institute is also important, employees perceive that financial transparency is more important as an influence factor on organizational citizenship behavior.
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KEYWORD
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Ethical Leadership, Organizational Transparency, Financial Transparency, Operational Transparency, Organizational Citizenship Behavior, Non-Profit Social Welfare Center
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